Recipients can request a refund for any paid requests. In order to request a refund they need to:

  1. View the paid request.
  2. Click the ‘Request Refund’ button.
Recipient View Once they have Paid

2. Select a reason for the refund,

3. You as the merchant are notified in messages that a refund has been requested.

4. You can then choose to issue or decline the refund

Next : See Messages.